The Language of Organizational Life
Peter Drucker, the legendary management educator and consultant, wrote an article in 1967 where he looked into the future of business and working life. Nearly 50 years ago, he predicted challenges we face even today. Specifically he talks of the place of young workers, computers and information, and the rise of the knowledge worker. Amazing insight.... Continue Reading →
Yet another story of terrible customer service. A straight-forward request by phone to cancel cable service and a customer service representative not taking no for an answer. Clearly a rouge employee. The company apologizes and will look into it. This past week you may have read about or even listened to the terrible service provided to... Continue Reading →
As often happens to me (and you too) ... while reading an article recently, a point stirs a memory of a similar experience from my past. I am back in that place reliving the experience. With growing knowledge and a depth of experience I see it fresh and anew. Would I have acted different? Damn, to... Continue Reading →
"If you've ever felt you stepped into the Twilight Zone in a meeting, this video will speak to you." With a lead-in like that, I had to watch the video. Glad I did and you will be glad too. If one lives the life of a corporate citizen long enough he or she will find... Continue Reading →
I once took a career assessment that analyzed my personality traits, my perceptions of the world, and how I prefer to connect and work with others. The result was a number of possible careers. Nothing shocking. Human Resources, coaching, and creative writing related careers. No complaint. That is me. Another possible career choice listed... Continue Reading →
Authorship. It is one of the greatest gifts you can give an employee. The sense of ownership in the craft of work. It is responsibility. They own a process, from beginning to end if possible, or at least they own a significant part. Yet always something tangible and recognizable. I was first introduced to this... Continue Reading →
WeMoveTogether 