The Language of Organizational Life
A three-day weekend and the mindset that Summer is now over. Bring on the Fall season of sweaters, football, and walking the dog in a dark neighborhood each evening after dinner. Labor Day is anticipated as a day of transition and little else. As a holiday, we celebrate the American worker with a Monday off... Continue Reading →
Warren Buffet speaks and yes, we listen. Wells Fargo employees by the thousands set up fake bank accounts for customers to reach aggressive sale goals. As CEO, John Stumpf liked to say, "Eight is great!" as in eight Wells Fargo products per customer as the goal. By the way, that is former CEO, John Stumpf, but... Continue Reading →
No regrets on my Bachelors Degree in Anthropology leading not to far away lands, but to the jungles of Corporate America. Anthropology taught me the importance of a holistic view of my work and larger enterprise. The precepts of ethnography and observation combined with recognizing the importance of Culture has been critical to my approach to business leadership.... Continue Reading →
The line stretched to the end of the mall full of people, young and not-so-young, each wearing the same funny-looking hat. Everyone excited and ready to crowd into a new store at the mall. I already visited this store as it opened for business two weeks earlier, but today was something special. So the young and... Continue Reading →
I remember. We barely fit in the hotel room.  I sit on the floor between beds, leaving room for others to sit on a bed or on one of the few chairs available. Still not enough room and others follow my lead and sit on the floor. We fill the room, but no complaints. I relax and... Continue Reading →
I recently read a great article presented by the Human Resources consulting firm, Human Synergistics.  I am a big advocate for their services including insightful and actionable surveys for leadership and organizational culture.  Back in the day I was fully certified to use their products and  nearly 20 years later still refer to my materials. In... Continue Reading →
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