Tone Deaf at Wells Fargo

Warren Buffet speaks and yes, we listen. Wells Fargo employees by the thousands set up fake bank accounts for customers to reach aggressive sale goals. As CEO, John Stumpf liked to say, "Eight is great!" as in eight Wells Fargo products per customer as the goal. By the way, that is former CEO, John Stumpf, but... Continue Reading →

Digging Deeper into Corporate Culture

No regrets on my Bachelors Degree in Anthropology leading not to far away lands, but to the jungles of Corporate America. Anthropology taught me the importance of a holistic view of my work and larger enterprise. The precepts of ethnography and observation combined with recognizing the importance of Culture has been critical to my approach to business leadership.... Continue Reading →

Thursday Thought: The Art of Observation

Note: Each Thursday I will post a little something to inspire us to finish the week strong. These Thursday Thoughts will vary … a quote, poem, or inspirational video.  Congratulations, you made it over the hump and let’s finish the week together. Not sure why I fell asleep and when I lost my grip on my camera.... Continue Reading →

“The Holy Grail” of HR

I recently read a great article presented by the Human Resources consulting firm, Human Synergistics.  I am a big advocate for their services including insightful and actionable surveys for leadership and organizational culture.  Back in the day I was fully certified to use their products and  nearly 20 years later still refer to my materials. In... Continue Reading →

Another Plane of Reality

"If you've ever felt you stepped into the Twilight Zone in a meeting, this video will speak to you."   With a lead-in like that, I had to watch the video.  Glad I did and you will be glad too. If one lives the life of a corporate citizen long enough he or she will find... Continue Reading →

Truth In Trials

In the excellent business book, Onward: How Starbucks Fought for Its Life Without Losing Its Soul we get the story of how Howard Schultz, the founder of Starbucks, returned to the everyday CEO duties in 2008 and lead the turnaround of the company. I, for one, never followed the business side of Starbucks to realize... Continue Reading →

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