Mission Fluency

As often happens to me (and you too) ... while reading an article recently, a point stirs a memory of a similar experience from my past. I am back in that place reliving the experience.  With growing knowledge and a depth of experience I see it fresh and anew. Would I have acted different?  Damn, to... Continue Reading →

Starbucks Leadership Lab

This morning while drinking my Starbucks coffee (supplied at work) in my cool Starbucks mug (supplied by me), I read a great article at Fast Company magazine about the leadership practices at Starbucks. Late last year Starbucks held a conference in Houston for nearly 10,000 store managers and 5,000 live coffee plants (more on the... Continue Reading →

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