Truth In Trials

In the excellent business book, Onward: How Starbucks Fought for Its Life Without Losing Its Soul we get the story of how Howard Schultz, the founder of Starbucks, returned to the everyday CEO duties in 2008 and lead the turnaround of the company. I, for one, never followed the business side of Starbucks to realize... Continue Reading →

A Perfect Shot of Espresso

Authorship.  It is one of the greatest gifts you can give an employee.  The sense of ownership in the craft of work.  It is responsibility. They own a process, from beginning to end if possible, or at least they own a significant part. Yet always something tangible and recognizable. I was first introduced to this... Continue Reading →

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